A mismatch between Domain name and Server name Of course, there are cases where this error is shown when the certificate is indeed bad (expired, wrong domain, etc.).īut we often see cases where valid certificates are also misclassified as fake by iPhone. What are the causes of Cannot Verify Server Identity error? It even pops up with popular mail servers like, , etc. Unfortunately, the error can appear when using any mail servers. A new account is being setup in iPhone, or. ![]() The mail server’s certificate is changed (eg.If it finds the certificate expired, or not matching the domain name, or not signed by a well-known company, it’ll mark the cert as unreliable.Īt that point, the secure connection fails, and iPhone or the device will show the error “ Cannot Verify Server Identity“. When an iPhone tries to connect to a mail server securely, it’ll fetch the server’s “SSL certificate” and check if it is reliable. What is the error Cannot Verify Server Identity? Here at we see this error almost every day as part of our Outsourced Tech Support services, where we manage the tech support operations of web hosts, digital marketers, and more. It means that device considers the mail server’s certificate is fake. And then when you logging in, tap Merge when you asked.“ Cannot Verify Server Identity” is a common error in iPhone and other iOS devices. When logging out, you will be asked if you want to meet a copy of your iCloud data. macOS: Apple menu > System Preferences > Sign in.You will enter your Apple ID and password. macOS: Apple menu > System Preferences > iCloud and click Sign Out.You will have to enter your Apple ID and password. iOS: Go to Settings > Your Name > Sign Out.We recommend that you do this one by one if you have multiple iOS devices and you should back up your device. Sign out iCloud and restart your device and then sing in. If Screen Time is enabled, disable it and try accepting the iCloud Terms and Conditions again.Ĥ. macOS (Catalina or later): Apple menu > System Preferences, then click Screen Time.Check and see if Screen Time is enabled on your device. Then to turn on, press and hold the side or top button until you see the Apple logo.ģ. iOS: Press and hold the side (or top) button until you see the slider and then slide the slider.Restart your device (Mac, iPhone or iPad). ![]() Repeat these steps for other iCloud accounts.Ģ. You should see a popup asking you to accept the new terms and conditions and scroll down and tap Accept. IOS (iPhone or iPad): On your device, tap Settings > Passwords & Accounts, and then tap the first iCloud account (under the Accounts section). Repeat the same steps for other iCloud accounts. ![]() From the list (left side), click the first iCloud account, you should see a “Terms and Conditions” popup, scroll down and click Accept. Mac: On your Mac, click Apple Menu > System Preferences > Internet Accounts. You can check that by going to the System Status page. It is possible that iCloud service is having issues with its servers or systems. ![]() Further, also check that iCloud is working. Please try each step one at a time until you resolve your issue.īefore you do anything, update your iOS or macOS device to the latest version of the operating system. See also: Your iCloud Storage Is Almost Full? It seems that this problem primarily affects users who use more than one Apple IDs on their devices. Having a device (iOS or macOS) that is stuck in this strange iCloud loop can be extremely annoying. Users have said that their devices (iPhone, iPad or Mac) keep asking them to accept the new iCloud Terms and Conditions, and further, even if they accept the new terms and conditions, iCloud still repeatedly ask users to accept, and the warning simply does not go away.Īre you having this problem too? Are you seeing a red badge notification appears on the Settings app icon? No matter how many times you tap Agree, your device still asks for you to accept the iCloud Terms and Conditions. Several iOS and macOS users have reported that they’re not able to accept updated iCloud Terms and Conditions. Facebook Tweet Pin Share Like LinkedIn Print
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